Dealing with a Land Rover remote app that’s not working can be incredibly frustrating, especially when you’re trying to access your vehicle’s features on the go. I’ve seen this issue pop up frequently throughout 2021, and there are several common causes we can address.
Understanding the InControl Remote App Issues
The Land Rover InControl Remote app serves as your digital connection to your vehicle, letting you check fuel levels, lock/unlock doors, and even start the engine remotely. When it stops working, it’s often due to one of several key factors that we can troubleshoot together.
Common Causes of App Failure
1. Server Connectivity Problems
Land Rover’s servers occasionally experience downtime or maintenance periods. This has been particularly noticeable during 2021, when many users reported intermittent connection issues. If you’re experiencing problems, first check if there are any known server outages.
2. App Version Compatibility
Your phone’s operating system might not be playing nicely with the app version you’re running. I’ve seen this especially with older phones trying to run newer versions of the InControl app.
Quick Fixes to Try First
Let me walk you through some solutions I’ve found most effective:
– Force stop the app and clear its cache
– Delete and reinstall the app
– Check your vehicle’s connectivity subscription status
– Ensure your phone has a stable internet connection
More Advanced Solutions
If basic troubleshooting hasn’t worked, we might need to dig a little deeper. Here’s what I typically recommend to my clients:
1. Vehicle System Reset
Start by turning off your vehicle completely. Wait about 5 minutes, then restart it. This simple reset can often restore the connection between your car and the app.
2. Subscription Verification
Double-check that your InControl Services subscription is active. I’ve seen many cases where the app stopped working simply because the subscription had lapsed without the owner realizing it.
When to Seek Professional Help
If you’ve tried all these steps and still can’t get the app working, it might be time to visit your local Land Rover dealer. They can:
– Update your vehicle’s software
– Check for any technical service bulletins
– Verify your vehicle’s connectivity module is functioning correctly
Remember, the app’s functionality is just one part of a complex system involving your vehicle, Land Rover’s servers, and your phone. Sometimes, patience is required as server-side issues resolve themselves. In my experience, most app-related problems can be resolved with these steps, but don’t hesitate to reach out to Land Rover support if you’re still stuck.
